Learn to Handle Customer from Shemale & Hooker

Written by : Bayu Segara

Customers are not the enemy. The customer is king. This is the main slogan to be remembered by a customer care. This slogan should not be forgotten, because sometimes when dealing with a customer care, customers often carried away fails to put in place.

Often a customer care attitude of antipathy will advance when dealing with customers. It makes reactive when receives a complaint, instead of being proactive. Why it could happen; yes it looked customers as the enemy.

However, even customer is a king, apparently in interacting with them we do not have to put him as king. Look really contradictory? Yes indeed contradictory, but let’s discuss them further in order to clear.

Common Man and the customer is not king.

We have a lot of friends right? Surely they have different properties. The Ucrit his taciturn and thinkers, the person pretending Usro boss, the AA guy “come along, it’s up to you good”, the Selsa always say “later, i told to my house”.

With the Ucrit we cautious fear to offend him. With the Usro we have to pretend to be his subordinates. With the AA, take it not too dizzy like the song Haji Rhoma. With the Selsa, must woo-little persuasion.

Well, so did the customers. Customers have the property that there is a discreet but terminator🙂, there are acting like generals always want to be respected and obeyed, no luggage is always jolly jock language “easy going” and those that type of family.

Departing from this, apparently in dealing with customers can not be beaten flat. Not all customers must be treated as a king, whereby we must speak officially, protocol, bow and grovel.

So, have schools instead, the intent of the customer is a human and not a king. This is what is meant. So, if the customer care interact with customers hitting the average way of handling, it is a big mistake. Customers do not need to be treated as a king, treat appropriate type.

Handling.

Many of us encounter, when you call or meet in person with a customer care there is a distance given by their attitudes in interaction. As if they were saying “you people, I do not know you, if you’ve sorted out quickly away as far as possible”.

How does it try? Do not we have to maintain good relationships with customers so that they do not run away and switch to another brand? But the attitude of the customer care does not reflect this. So naturally, a lot of customers who scurried to the other brands if the customer care behave like this, even worse there are angry at the customers!

Then should do?

First Impressions So Seductive.

If you go back home and visit to a relative’s house, how do they feel? “Aeh aeh no guests, good health, when it comes, let’s go-go, this sorry mess again, what you want tea drinking what coffee … blah blah”. Warm is not it?

How you feel. Certainly convenient once. Even so with our customers. We have to provide warmth but not the warmth in quotes of course🙂. If we have given the impression of a warm, the term “first impression so tempting”, then the future so much easier affair. Believe me.

Another story if customer care stiff. The customer want to angry when I’m upset, that was not like a fuss so want. It’s the little things that do not matter so disputed. Luggage wanted to meet directly with company officials.

So, be careful with the first impression we give to the customer.

Treat Customers As per type.

Ucrit is the representation of the type of intellectual thinker. A customer should be served with this type of thinking as well. We should not be wrong. Hence the name of data, chronological and arguments must complete all. Can be long affairs that customers see this as an argument if the data and we are weak.

Usro is the representation of a customer who “bossi”. Customers who like this when it comes wished respected, if necessary, all the people bowed-bowed. Such customer-facing customer care arranged for not a lot of talk. If it is still within reasonable limits, the customer desires fulfilled quickly. If not, then the rejection should be a way that we need to be wise when such fears.

The AA is a representation of casual customers. Customers who like the easy anyway. Free chat with them alone. Because the customer usually is not as complicated as other customers. For them, the principle is “important right”. Customers like these even come just to chat just about to complain even though they come in the products they buy.

Selsa is a representation of the customer who likes to budge. Customers like this though disappointed, but if you get a good explanation of the explanation is simple though will quickly heal their disappointment. Moreover, if the bonus is given as solace disappointment, they usually will be a loyal customer.

Well, understood?

Oh, be careful with the customer whose name terrorists. What is a customer terrorists? He was a disappointed customer who then boasted everywhere, be in social media, print media and others are so. Die a thousand if found growing customers like this. The disappointed one, who know or can read thousands. Not dangerous?

Therefore, to avoid customer whose name terrorists, not hurt we learn to transvestites and prostitutes. Shemale with the slogan “got teeth, money back.” While hooker with the slogan “You are satisfied, I limp”. Slogan which indicates that customer satisfaction is the number one way or another. Do not you think?

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